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Terms & Conditions

TERMS & CONDITIONS

 

Please read this information fully as it relates to details regarding rights and agreements with purchasing from 5thAveVirginHair.

 

Your bank statement will show a charge from SamyahMilanBoutique. Please note that this deduction will be the amount that is paid to 5thAveVirginHair.

 

 

We maintain a very strict quality control system to ensure each piece of hair meets our high standards. Hair is donated from different donors so it will be impossible to have any two bundles of hair be exactly alike. Hair comes in a natural hair color (known as 1b). Hair may have slightly lighter strands. This is natural for 100% unprocessed human hair.

 

 

1)Payment Options

 

We do not drop ship. All payments made online are charged tone of the approved major credit card companies. Once your order is placed and checked out the amount for your package will be charged to your card. Please Review your order,address and personal info prior to submitting your order.

 

Submitting the wrong information will result in a full refund. Refunds can take 3-5 business days for money to be debited to your card. We take credit card fraud very seriously. Shipping & Billing address must be the same. Signature is required when delivered.

 

 

 

2)Order Processing

Orders placed over the weekend will begin processing period Monday unless it is a holiday. Once shipped, orders arrive 1-3 business days.

 

3)Return Policy

5thAveVirginHair  maintains a very high level of quality assurance. All our hair is prepared and professionally packaged. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.

Due to the nature of our products,

 

 

 

4)Exchanges

In the rare occurrence of a wrong order sent we will pay for return shipment and ship the correct item ordered once the other is returned. We can not accept any hair that is returned altered or damaged. (Examples: perming, coloring or rinsing, lifting, cutting the hair off the weft)

 

5)Shipping

*We Do NOT ship to any PO boxes*

All orders take 2 processing days This is to ensure the client making the purchase is verified as the purchaser, also to give time for any corrections to your order. After 2  processing days has expired you will receive a tracking number for USPS priority mail. Please note your TRACKING NUMBER WILL BE ACTIVE IN 3-5 BUSINESS DAYS after the 2 processing days.

 

*ALL SALES ARE FINAL   *WE DO NOT OFFER ANY REFUNDS